Workshop Topic – Develop your Persuasive and Convincing Skills
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“Do you have what it takes to persuade people?”
However good an idea, product or service may be, they require a strong and convincing voice to push them forward. In all fields of business, persuasion is a fundamental quality essential for success. When used well it is a powerful tool in helping you obtain the upper hand and drive your desired outcome.
This workshop will guide you through the essentials of persuasion as well as the necessary people skills needed for success.
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Program Highlights:
- How to deliver a “persuasive and convincing” message
- The characteristics of a persuasive and convincing message
- A balance of competencies & characters and how to develop them
Understand your communication style through BEST profile
Self assessment; the strengths and weaknesses of each style
Develop our weakness to be all round communicator
How to design you message
Analyze your audience
Identify your objectives and prepare your opening, content and tone
Prepare for the worst and the best
Using 3S formula – State, Support and Summarize formula
Make conscious alternation to have a balance “BEST” style
Leadership conversation
The different workforces and voices
Develop “leader conservation” when communicating
The operation message vs. the contribution message
The 5 common human interactions in communicating
Use “appreciative mindset” when communicating
Applying “appreciative mindset” in different situations and its impact
The arts of questioning, listening and giving feedback skills
Building rapport though listening
Using the highest questioning skills to explore and understand
Giving feedback by using S, B, I formula
From feedback to feed forwarding
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