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Workshop Topic – Conflict Resolution: The Path to Win-Win Successes

Conflict Resolution: The Path to Win-Win Successes

Interpersonal conflicts are a fact of life. Nobody is going to agree with everyone all of the time. But that doesn’t mean conflicts must have a destructive effect on those involved – because there are right ways and wrong ways to resolve conflicts. In fact, there are several “right” ways, and in this seminar you’ll take a look at how you can incorporate them into your organization.

Conflict resolution is the methodical process of building relationships and finding ways to achieve win-win results. If you begin by handling your current conflicts better and applying the principles you learn in this workshop, the quality of your relationships will improve and your individual, team, and organizational effectiveness will rise considerably.

Program Highlights:

  • Define “unhealthy conflict” and how to keep from crossing into it

  • Use a model to help you choose how to respond to potential conflict situations

  • Approach conflict situations using the five styles:
  • Fighting
  • Avoiding
  • Withdrawing
  • Compromising
  • Initiating dialogue
  • Practice resolving conflict and find a Win-Win solution

  • Decide to modify your conflict style and how to handle your current conflicts

  • Foster trust to prevent future conflicts


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