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Workshop Topic - Chinese/ Western Business Etiquette

Chinese/ Western Business Etiquette

Business is fast. First impressions count. In the blink of an eye, people form an impression and instantaneously make judgments about you.

“Business Etiquette” is more than knowing which fork to use at lunch with a client. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!).Good etiquette adds to your overall credibility. If you treat all people with respect, show courtesy in the office and dress well, those you work with will most likely think highly of you. On the other hand, poor etiquette can hurt your professional relationships.

Research and everyday life demonstrates that having clear measurable goals are important. If we make sure these goals are kept at the core of any learning experience, the learning occurs more easily and rapidly. With that in mind, let’s take a look at our goals for today.

Program Highlights:

  • Identify what business etiquette is and why it’s important
  • What does a good solid handshake say about a person
  • Dining etiquette and table manners
  • Positive body language
  • How to appear professional and confident in a variety of situations
  • Business card protocol
  • What are the rules of good grooming
  • Understand telephone etiquette
  • International business etiquette


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