Workshop Topic – Using BEST Communication Profile to improve your skills It is difficult to be a successful leader without a good set of leadership communication skills. If you are in a management / leadership position and face difficulties communicating, it is in your benefit to beginning your journey towards implementing a strong set of leadership communication skills. After acquiring the necessary skills it is equally important to practice and focus on implementing these new set of leadership communication skills and further develop a better communication channel with your subordinates. Program Highlights: The role of a Supervisor in a workplace The two core functions of a supervisor The importance of communication at workplace Why it is important? The reason of communication breakdown and failure Understand your own style by using BEST profile The three levels of listening Find your style Recognise your strengths and weaknesses Develop personal action plan to balance style The essential communication skills The 3 levels of listening The art of questioning From giving feedback to feed forwarding Practical tips when communicating with the subordinates Role play and skills practices [ BACK TO THE PROGRAM LIST ] Last Workshop: Train the Trainer Next Workshop: Value of Creativity