Workshop Topic – Questioning Skills Questioning is both an art and a skill. When we are well aware of how to ask the right questions we can often anticipate the right answers. Contrarily, if we are not equipped with how to ask a good question it is an important skill worth learning. There are numerous ways to ask a question, and they can serve different purposes such as to make a sale, obtain an answer, elicit information, as well as influence others. It may be overlooked, but having a clear understanding of when and how to ask a question can vastly impact the way you interact and communicate with other people. Program Highlights: Distinguish the different types of questions Know how to improve your questioning skills Learn how to ask powerful questions Know the techniques and strategies used in asking questions Learn about the techniques used in asking behavioral, sales and polygraph questions Find out about questions that don’t have answers [ BACK TO THE PROGRAM LIST ] Last Workshop: Professional Image on Customer Service Next Workshop: Facilitating Skills for Human Resources Professionals