Workshop Topic – Emotional Intelligence Our unique personalities and diverse ways of expressing our emotions separate us from one another. It requires emotional intelligence with tact and cleverness to navigate through these societal realms, especially if we hope to find success. The ability to recognize your emotions, comprehend what you’re being told, realize how your emotions can affect the people around you, tolerate stress as well as environmental changes, are all a part of emotional intelligence. The key to managing relationships more effectively also depends highly on social intelligence to guide your perception of others and empathize with how others may feel. Program Highlights: What is emotional intelligence? Understanding the concept and dynamics of emotional intelligence Why emotional intelligence matters Exploring self-awareness Managing your emotions Developing social awareness Enhancing relationships Dealing with difficult people and situations [ BACK TO THE PROGRAM LIST ] Last Workshop: Effective Time Management Next Workshop: Excellent Customer Service Skills